Since we are dealing in a service ie. providing digital content on specific channels and accounts , Our policy lasts 1 Day (24Hrs) after delivery of the service. Unfortunately we can’t offer you a refund or exchange.
In case of any errors or if you are not satisfied with the content , you must write to our email firstname.lastname@example.org containing the order details and the problem with the order you are facing.
The ordered Video Content is made to order , hence it is first analysed by our team , then is made with the details that you provide in the order which contains
- Length of the Video
- Scene of the Video
- Any Special Demands
- Links Callouts
There may be certain situations where only partial refunds are granted: (if applicable)
Video that does not contain the specific quality, specific text, specific verbals as mentioned in the order
Insta Story Without Particulars as ordered
Partial Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: firstname.lastname@example.org